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With the home energy market experiencing considerable turbulence and certain energy suppliers very much in the news at the moment, we wanted to reassure you that Ebico Living is partnered with Octopus Energy, an established supplier that is well backed and prudently hedged.

With Octopus Energy alongside us, we are continuing to develop new energy plans to appeal to all our former and new customers ready for launch once the energy market stabilises.

To be one of the first to find out about our new products and services, just register below.


Ebico and Octopus Energy join forces to make sustainable home warmth more affordable for all

  • Green energy supplier Octopus Energy announces new ‘white-label’ partnership with Ebico
  • Ebico’s initial offer to include two new 100% green energy plans
  • Partnership brings together the UK’s first not-for-profit energy company with the first energy supplier to be Which? recommended four years in a row

London, 13 April 2021: Ebico and Octopus Energy today announce a new strategic energy partnership that will make sustainable home warmth cheaper for all.

As part of the partnership, Ebico – the UK’s first not-for-profit energy company – will retain its brand and responsibility for acquiring new customers while the entech pioneer Octopus will supply energy to Ebico’s customers and provide world-class customer service.

The partnership will initially offer two new energy plans: Ebico Prime 12 Saver, designed for credit meter customers, and Ebico Prepay, for customers supplied via a prepayment meter. The electricity for both plans comes from 100% renewable sources and both deals carry no exit fees or tie-ins.

Ebico was founded 23 years ago to make sustainable home warmth affordable for low-income households. In September 2020, Ebico’s customers moved to British Gas following the latter’s acquisition of Robin Hood Energy, Ebico’s former energy supplier. The partnership with Octopus Energy will enable the non-profit to continue on its mission through the home energy supply market.

Octopus Energy is the UK’s fastest growing energy supplier, having gained 2 million customers since launching to the market less than five years ago. It is also the UK energy supplier which has received the most accolades for its customer service in 2020 and the only one to have been awarded the prestigious “Recommended Provider” status by Which? for four years in a row.

Ebico remains committed to offering customers, both old and new, appropriate and competitively priced energy plans. Importantly, in partnership with Octopus Energy, Ebico will now be able to offer customers market-leading quality of customer service and 100% green electricity.  


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