We always aim to answer respond to your queries quickly and we pride ourselves in offering our customers a personal customer service.
Our customer service team is available for you from Monday – Friday 9am – 5pm. They are based in the UK and aim to answer your call quickly and in person.
You can also find lots of information about Ebico Living and answers to common questions on our website.
If our website doesn’t answer your question or if you would prefer to talk to us, you can call us on 0800 464 3550. You could also email us at energy@living.ebico.org.uk and we’ll get back to you as quickly as we can.
We’re always interested in ways to improve our service so please do tell us what you think of us.